IT Consultancy & Quality Systems Experts in the UK
At Badger & Associates Ltd, we specialise in supporting UK organisations with expert consultancy in IT management, quality systems, and professional training. Led by Rosemary Lott, our company focuses on clarity, collaboration, and measurable results. We pride ourselves on offering tailored solutions that reflect each client’s unique structure and goals. Whether you’re developing a new system or refining an existing one, we’re here to provide practical, insightful guidance that drives genuine improvement across your organisation.
Our Story
Badger and Associates Limited was established with a vision to provide clear, personalised guidance to organisations seeking to improve their internal processes and compliance standards. With a strong foundation in IT management and quality systems, we work alongside businesses to deliver practical solutions that make a measurable impact.
What We Do
We offer a focused range of services designed to meet the evolving needs of today’s business landscape, including:
IT Service Management Consultancy
Helping organisations assess, design, and implement efficient IT structures aligned with business goals.
Quality Systems Implementation
Supporting the adoption and maintenance of internationally recognised standards such as ISO 9001, ensuring consistency and continual improvement.
Bespoke Training Solutions
Delivering tailored training to upskill staff in areas like quality management, systems improvement, and IT best practices.
Meet Rosemary
With a strong background in ITSM education & consultancy and a hands-on approach, founder Rosemary Lott brings deep experience and genuine care to every client engagement. Her commitment to quality, clarity, and collaboration forms the backbone of Badger and Associates’ work. Rosemary believes in listening closely, advising wisely, and always delivering value.
Rosemary describes herself as a confident speaker and communicator, able to translate strategic concepts into reality through close coordination with management teams, stakeholders, and C-level executives.
She is a passionate advocate of exceptional customer service with the drive to meet the needs of customers in terms of value, quality, and benefits and clients have described her as an accomplished and technically minded professional with extensive experience in leading organisational transformations in the public, private, and not for profit sectors.
She always strives to demonstrated expertise and skills in managing environments to improve quality/efficiency and customer relations of the organisation and is adept at hiring teams and managing professional development to create highly effective teams, while aligning internal processes and executing best practice to meet business needs.
Throughout the ITSM industry, she is recognised as an exceptional service management trainer and consultant, capable of delivering IT service management training and business-focussed consultancy at all levels.
She is also very community minded, having held voluntary positions as the Chair of itSMF UK and itSMF International.
Contact us today to strengthen your systems and unlock tailored solutions for lasting organisational success.
Address
20 Market Hill, Southam, Warwickshire, CV47 0HF
Contact
Phone: 07359 904286
Email: maibox@badgerandassociates.co.uk
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